Terms and Conditions

📃 General Terms and Conditions (GTC)

1. Scope

These terms and conditions apply to all orders placed through our online shop Crown & Grace ( www.crownandgrace.de) . ) by consumers.

2. Contracting parties

The purchase agreement is concluded with:

Crown & Grace
Owner: [Your Name]
[Your address – if desired]
Email: crowngrace@outlook.de
Telephone: +49 178 9378698

3. Conclusion of the contract

The presentation of the products does not constitute a legally binding offer, but rather a non-binding invitation to place an order.
By clicking "Buy now," you are submitting a binding purchase offer. Confirmation of receipt of your order will be sent via email immediately after submission. The purchase agreement is concluded as soon as you receive our shipping confirmation.

4. Prices and shipping costs

All prices are in euros and include VAT. Shipping costs are shown separately at checkout.

5. Payment

The following payment methods are available in our shop:
Credit card, PayPal, Klarna, instant bank transfer, Shop Pay, Apple Pay, Google Pay, prepayment.

6th delivery

Delivery is available within Germany and to selected European countries.
Details regarding shipping costs and delivery times can be found in our shipping policy. .

7. Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
You can find all information regarding cancellation in our cancellation policy. .

8. Retention of title

The goods remain our property until full payment is received.

9. Warranty

The statutory warranty rights apply. For questions or complaints, please contact us at crowngrace@outlook.de .

10. Dispute Resolution

The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr
We are not obliged to participate in a dispute resolution procedure and are not currently participating in one.

11. Final Provisions

Should any provision of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected. German law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).